Order information
Postage:
A postage and packaging charge will be added to each item ordered.
Postage and packaging charges are:
• New Zealand: $10.00
• Australia: $15.00
• Rest of World: $20.00
Please allow 5 - 10 working days for delivery within New Zealand, and up to 14 working days for overseas delivery. Printing of shirts may add up to 5 working days to these delivery times. If your order is urgent please let us know.
International orders are posted via standard Air Mail. An express service is available at an extra charge. Please contact us if you require details of this service.
Payment:
We accept New Zealand cheques, bank transfer and Visa and MasterCard. All cheques should be made payable to "Retro Cricket Ltd".
Cheques: please print out the printable order form by clicking here, fill out the details and post to us.
Bank transfer: This option is available on the shopping cart and we will email you our bank account details on completion of your order.
Credit
cards: Payment is made using PayMate Express. Since
2001 PayMate Express has been used by sellers in 37 countries
for safe trading online for payments using Visa and MasterCard.
Order details are sent over a Secure Server for your protection. If you are not comfortable about ordering over the internet, please contact us and we will be in touch with other options.
Payment can also be accepted via American Express. This needs to be done directly with us and cannot be processed via the website. Please contact us if you wish to pay for your order by American Express.
Prices:
Prices are in New Zealand dollars and processed in New Zealand dollars. You may convert the price to your currency by using the American Express currency calculator.
Any customs duty or tax in the delivery country is not covered in the purchase price and remains the responsibility of the customer.
Returns and exchanges:
It is important to us at Retro Cricket that you are 100% happy with your purchase and we are more than happy to do returns and exchanges within 14 days from receipt of goods for a full refund of the purchase price. Goods must be unused and in original condition. Shipping and handling fees and printing costs for shirts are not refundable on all returns, this also includes returns due to manufacturing fault. Re-shipping charges will be applied in the case of exchanges unless the exchange is due to an error on our part.
No refunds/exchanges will be given to printed shirts due to the wrong size ordered.
Back orders:
If you are notified that a garment has been put on back order please feel free to cancel or change your order at any time, or wait and the garment will be sent to you as soon as possible. We will always advise you how long this is going to take.
Care for your kit:
All of our products come with detailed care instructions. These should be followed to get the best out of your kit.
Shirt sizing:
Please note that shirt sizes are on the smaller side. It was the look of the time and we have tried to maintain this authenticity.
Chest sizes are:
Small - 92cm
Medium - 96cm
Large - 101cm
X large - 110cm
XX large - 119cm
We are committed to ensuring the privacy of our visitors and customers. Under no circumstances will your data including email addresses be given to any third parties.
